Making a payment
How can I pay for my rental?
You can pay for your rental car using a credit card (Amex, Visa, Master/Eurocard, Diners; NOT Solo, Electron or Switch) or an Avis charge card. For some cars, two credit cards are required. You can also book Avis cars through a travel agent who may issue you with a car rental voucher which you present to the station (you will still need your credit card unless it is a full credit voucher).
Can I pay by cash?
Cash payment is not normally possible. For a business rental you may be able to rent through a travel agent who can issue a full credit voucher. Otherwise, contact the rental station where you would like to rent directly.
How do I know my payment is secure?
The online reservation service is located on a secure server that guarantees the safety of a transaction. The system uses SSL (Secure Socket Layer) encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.
What if I have been charged for something incorrectly?
Please compare your invoice against the initial quote to see if you have been charged for any additional services. If you still think that you have been charged incorrectly, then please contact customer service by calling 0844 544 6666.