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Request a Rental Invoice

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Retrieve a copy of your rental invoice

You can request a copy of your invoice using the search tool below provided it is at least 24 hours (and less than six months) after you completed your rental.

You will need either of the following to retrieve the invoice – your customer, reservation or rental agreement.

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How to find an invoice

Search by rental agreement number

You'll find the rental agreement number towards the top of the document given to you at the rental station where you picked up your vehicle.

  • If your rental was in Europe or Africa please add the letter E before the Rental Agreement number (e.g. E397854159)
  • If the rental was in Australia or New Zealand please add the letter P before the Rental Agreement number (e.g. P369754125)
  • If your rental was in USA or Canada, please add the letter U before the Rental Agreement number (e.g. U975214597)

Search by customer (Wizard) number 

You can find your customer (Wizard) number on the front of your Avis Preferred card.

Search by reservation number 

You can find your booking number at the top of your booking confirmation email, e.g. 1235678FR1.

What's on your invoice

The front of the invoice summarises the main billing elements.

On the reverse you’ll find a detailed breakdown of each item, including the corresponding VAT amount. 
 

Notes on invoice search

  • Invoices are only available online 24 hours after completing your rental, and for up to six months
  • The last name you enter in the search tool must exactly match the name on the rental agreement, reservation or customer (Wizard) record
  • Searches using your customer number will return a list of all invoices generated in the previous six months. 
  • Searches on rental agreement or reservation number return only the invoice for that booking.
  • If you need an invoice from an earlier date, please .
  • If your invoice has been modified more than once, you will only be able to see the latest version
  • If you are unable to retrieve a copy of your invoice,  please try again using alternative search criteria. 
  • If you are still unable to retrieve an invoice please .